Report abuse

How to report #

Reports are made by email to legal@clouduxe.com. The buttons on this page open your mail app with the subject and the report template below already filled in. Complete the template, attach any files, and send it.

Your Name: 
Your Email: 

Target Type (Malicious URL or IP Address): 
Suspect URL or Suspect IP: 

Abuse Type (Phishing, Malware, Spam, Copyright, Network Attack, Other): 
Estimated Severity (Low, Medium, High, Critical): 

Incident Description (include timestamps, timezones, and any specific logs):


Supporting Evidence (paste log snippets, headers, or additional URLs here, or attach LOG, TXT, PNG or JPG files, max 10MB):

1 Identify the Threat #

Target Type

• Malicious URL
• IP Address

Give the Suspect URL or Suspect IP in full.

2 Categorize Abuse #

• Phishing

  Fraudulent sites or emails stealing creds

  Report phishing

• Malware

  Virus, Trojan, or Ransomware distribution

  Report malware

• Spam

  Unsolicited bulk email or SEO spam

  Report spam

• Copyright

  Copyright or trademark infringement

  Report copyright

• Network Attack

  DDoS, Port Scanning, or Brute Force

  Report network attack

• Other

  Illegal content or other violations

  Report other

Estimated Severity

• Low
• Medium
• High
• Critical

3 Evidence & Logs #

Incident Description

Please describe the incident. Include timestamps, timezones, and any specific logs.

Supporting Evidence

Text / Logs: paste log snippets, headers, or additional URLs into the email.

File Upload: attach files to the email. LOG, TXT, PNG, JPG (Max 10MB).

Reporter Contact #

By submitting this report, you consent to Clouduxe processing your personal data to investigate it.

We protect the identity of reporters unless required by law.

By submitting, you agree to our Terms of Service. False reports may result in account termination.

Email an abuse report

What happens next #

We check each report against our Acceptable Use Policy. Where it holds up, we pass it to the customer responsible and ask them to fix it, or act ourselves straight away when the activity is an attack, phishing, malware or child sexual abuse material. We do not tell the customer who reported them, except that a rights holder's copyright or trademark notice is forwarded as sent, and where the law requires it.

For copyright and trademark complaints, include the details listed insection 5 of the Acceptable Use Policy. Complaints about content hosted on our services are handled by our Grievance Officer, Vinayak Gandhi, who acknowledges them within 24 hours and resolves them within 7 days, sooner where the law sets a shorter deadline.